Meet the Designer Behind RTW's Innovation Studio: Madelaine Robillard, MSW, RSW

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She is a Registered Social Worker and ABS Certified Sexologist with a Master of Clinical Social Work from the University of Calgary. Her guidance in providing 2SLGBTQIA+ therapy and mental health services is grounded in professional accountability, privacy law awareness, and the ACSW and CASW ethical frameworks. She is OCAP Certified and places cultural ethics, along with a commitment to neurodivergent support, at the heart of her work.

Developed and facilitated for Alberta Health Services’ Indigenous Wellness Core, she authored a 30-page executive briefing note that secured Vice President-level approval to implement culturally grounded Connect Care training across multiple AHS zones. Her work bridged frontline Indigenous staff realities with executive leadership priorities, integrating data systems, cultural safety, and neurodivergent-informed design, while also emphasizing the importance of mental health services and 2SLGBTQIA+ therapy as part of a holistic support framework.

This was a PMC-indexed publication developed through the Indigenous Wellness Core at Alberta Health Services, showcasing their experience in contributing to the evidence base for mental health services, including 2SLGBTQIA+ therapy and neurodivergent support. She played a fundamental role in the research, assessment, interpretation, and integration of the critical intersection of data and analytics, alongside the ethics of traditional knowledge systems and storytelling.

These foundations are embedded into her systems work, which is particularly relevant for 2SLGBTQIA+ therapy and mental health services. Her models take into account sensory needs, executive function variability, cultural safety*, and accessibility, as well as the structural burnout that occurs when expertise, knowledge, privilege, and power are concentrated and gatekept instead of being distributed to the communities it impacts most, including those seeking neurodivergent support.